If you wish to return a product you can contact me within 7 days after receiving your package. Please note that you will be charged for all shipping costs and additional fees (such as packaging and material costs etc.) and that you are responsible for delivering the package back to me in a secure way. As soon as I have cleared that the product/products are in perfect condition I will transfer your money (minus the costs for shipping) back to you as soon as possible.
If your product/products appear to be broken or damaged in any way upon arrival and you wish to make a complaint, contact me as soon as possible with details, pictures, and any additional information that I might need and I will get back to you as soon as possible.
All potential custom duties are the responsibility of the buyer to pay and will never be refunded.
Please note that colors, shades, and textures might appear different in photos than in real life. My artwork is professionally photographed and I try to show it as true to the originals as possible, but depending on what contrast and/or color settings and brightness you may have on your screen the photographs can vary from the original painting. If you wish to see more photos of a particular painting or if you have any questions, please contact me at inf[email protected]
and I will help you in any way that I can.
If you have any questions regarding returns or refunds, please contact me at inf[email protected]
and I will help you every step of the way!